Manage your profile and addresses
Update your name, email, phone, password and billing address, save shipping addresses, and set the firm name and logo that appear on your estimates.
Updated November 7, 2026
Sign in and open your account. Your personal details are under Account details, and saved shipping addresses are under Addresses.
Update your details
Each section on the profile page has its own Edit button. Change the field, then click Save changes, or Cancel to leave it as it was.
| Detail | What to know |
|---|---|
| Name | First and last name are both required. |
| Changing it also changes the email you sign in with. | |
| Phone | Required once you edit it. |
| Password | Save, and we email a reset link to your address. It works for 15 minutes. |
| Billing address | Used on your orders and invoices. |
Save a shipping address
- Open Addresses and click the New address card.
- Fill in the name, Address, city, ZIP or postal code and country. Company, Apartment, suite, etc. and Phone are optional.
- Click Save. The address is offered at checkout from then on.
To change a saved address, click Edit on its card. Remove deletes it straight away, with no confirmation.
Your firm on client estimates (trade accounts)
If you hold a trade account, the profile page also has Your firm, on client estimates. What you set here prints on the estimates you prepare for your own clients.
- Firm name, up to 100 characters.
- Contact lines, optional: up to three lines of 80 characters, such as an address or phone number.
- A logo in PNG, JPEG, WebP or SVG, up to 4 MB. Use Upload logo, Replace logo or Remove.
Click Save firm details when you are done. On a firm with several people, only the owner can change these. See give your team access to your trade account.
More in Your account
Still stuck?
Call or write and someone on our team will walk you through it.